In the event that you have a backup to your sanitary sewer, please read the following paragraph and refer to the chart below.
As most sewer mains are not owned or maintained by Fox Metro, contacting the correct municipality as quickly as possible will speed up the response of the appropriate authority.
If you experience a sewer back-up in all plumbing fixtures please contact the appropriate authority as shown in the chart below. Please do this before contacting a plumber or rodding service.
Those living within city or village limits should first contact the public works department in the city/village in which they reside as shown below.
If you live in an unincorporated area, please contact Fox Metro at the number(s) listed below. Fox Metro or the city/village will investigate the sanitary sewer main for blockages or other problems.
Please refer to the following municipal numbers:
|Normal business hours||After hours emergencies|
|City of Aurora||630-256-3710||630-256-3710|
|Village of Montgomery||630-896-9241||630-896-9241|
|Village of North Aurora||630-897-8228||630-897-8705 (police dept. non-emergency)|
|Village of Oswego||630-554-3242||630-551-7300 (police dept. non-emergency)|
|Village of Sugar Grove||630-391-7230||911|
|Yorkville||630-553-4370||630-553-4040 (police dept. non-emergency)|
|Fox Metro W.R.D. (*Unincorporated Areas)
* Fox Metro covers the unincorporated areas of Aurora and Oswego Townships