Notice to Customers : 3rd Party Payment services

It has come to our attention that some customers are submitting payments to third-party payers, examples of which include currency exchanges, bank bill-pay, and online payment services such as These methods are not affiliated with Fox Metro and customers may be subjected to fees and delays in payment. Fox Metro cannot assure the timeliness or accuracy of payments made using these methods.

We’d like to remind our customers that Fox Metro does not charge a fee for payment using our official payment methods:

  • US Mail to PO Box 160, Aurora, IL 60507
  • Online at
  • Via telephone at (855)-548-2896 (you will need a copy of your bill)
  • In-person at 682 Route 31, Oswego, IL 60543.

If you have any questions please call our customer service department (630)301-6881 between 8:30 am and 4:30pm, or view our payment information page here.

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